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Customer Review for DCAWEC1212

1 / 5
The frame is great...
on Verified Purchase
...however, it arrived broken. I immediately wrote customer service and included pictures. My emails were never returned, so I opted to go through the customer service chat. The agent was incredibly dismissive, but told me the replacement had been shipped out. Over a week later, still no replacement, still no email with tracking on said replacement. I'd love to be able to encourage everyone to purchase these display cases, because they really are beautiful, but the customer service has soured me on this particular vendor.

Comments (1)
We are sorry to hear that you are having this experience and understand your frustration, Rachael. We would like the opportunity to turn this around for you. Our customer care team will reach out to assist you with this issue.

Posted 10 months ago by Displays2go

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