All Customer Reviews For TBASEL051N

2 / 5
it's nice to look at online, but a nightmare to put together and more
By jenny on August 11, 2018 Verified Purchase
Ok, I was excited when my easel arrived. How hard could it be to put it together? Wrong...the diagram which clearly shows "A" screwing into "B" is not coded on the actual pieces. I had to hire someone to do it. Then, once it was assembled, I was dismayed to find that it only works for big canvases unless you sit down...defeats the whole purpose of an easel....never mind it was too tall to fit into a regular-sized room and it had to be cut down. TERRIBLE design.
Comments (1)
Jenny, we're so sorry to hear of your disappointment with your easel. We certainly want you to be happy with your purchase and would like the chance to turn this around for you. A customer care specialist will be reaching out to help find you a solution that works for you once we return to the office on Monday. Thank you for letting us know about this.

Posted 4 months ago by Displays2go

5 / 5
By NS on April 3, 2018 Verified Purchase
It's a lovely wooden easel for not a lot of money. Precisely cut wood, excellent finish, good hardware. Sturdy, relatively heavy. Assembly isn't that complicated - similar to what you'd expect for an IKEA piece. The instructions might have been better, but they are adequate. I'd definitely buy again.
Comments (1)
Well if this isn't just a great review, NS! Thanks for taking the time! We're actively working towards making sure all of our products have better instructions because we truly understand the frustration! Thanks again!

Posted 8 months ago by Displays2go

4 / 5
Like it
By cp on September 12, 2017 Verified Purchase
Great product, works well and very sturdy, only negative is directions are hard to follow...had to really figure it out on our own.

1 / 5
Seems Pre-Owned, Pieces Missing
By Amanda on May 15, 2017 Verified Purchase
It looks like it was a returned product that no one had checked to see if pieces/screws were missing. Pieces that were inside package were scattered everywhere in box. Terrible instructions.
Comments (1)
Hi Amanda! We're sorry to hear the product arrived damaged. A customer care specialist will reach out to you shortly to assist. Thank you for your patience!

Posted one year ago by Displays2go

4 / 5
Artist Floor Easel
By Irene Hyink on February 20, 2017 Verified Purchase
After reporting there was a piece missing , and a plastic screw was broken , they had sent me a complete new Easel. I was very pleased they did .Thank you . The Wood Easel is very good for that money and I'm using it every day for my artwork .

1 / 5
missing screws
By Barbara Parker on November 19, 2016 Verified Purchase
Product may be fine but I can't assemble it because screws are missing! The instructions are very vague.
Comments (1)
We are very sorry that you had some screws missing and ran into some issues assembling this, Barbara. A customer care representative will contact you shortly.

Posted 2 years ago by Displays2go

2 / 5
Marketing Assistant
By Jessica on July 26, 2016 Verified Purchase
The instructions for this were super hard to understand. There were extra pieces and couldn't find any additional holes to put the pieces. Pieces were also not labeled so it was hard to figure out what parts when where. I was able to get it together and seems like it'll "hopefully" stay together.
Comments (1)
We are sorry that you weren't completely happy with your product, Jessica. We will have a customer care representative reach out to you shortly to address your issue.

Posted 2 years ago by Displays2go

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