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All Customer Reviews For IPADSTNSV2

2 / 5
Stand quality
By Nathaniel Cothran on December 10, 2019 Verified Purchase
These are great stands besides the poor metal locking clips. I have purchased 7 of these stands, and currently have 2 that are broken. The stands are not very durable, and have poor soft metal for an important locking part. When I emailed asking if we could receive just 2 new easily removable tops, I was told that I would have to purchase 2 entire new units. Below are 2 examples of the units. One has 2 broken clips, and the other still has 2 remaining.
Comments (1)
Nathaniel, thank you so much for taking the time to share your feedback with us. We sincerely apologize that you experienced difficulties with two of your iPad stands. We've sent this issue along to our product team for review, and a customer care specialist will follow up shortly to see if there's anything we can do to improve your experience. Thanks for bringing this to our attention.

Posted 11 months ago by Displays2go

4 / 5
Director of IT
By Michael F. on December 17, 2018 Verified Purchase
I have had a few different Brands and styles of Kiosk stands over the years and have settled on this unit. It is a solid piece with what some could consider a few design flaws such as no floor mounting, wire placement when mounted in Landscape, and style of brackets for multiple fitments. I use the unit in portrait mode and do not need it solid mounted and for that, it works great for me.
Comments (1)
Michael, thank you so much for taking the time to write this review. We're glad that this unit works well for your needs, and we appreciate your feedback regarding the stand's usefulness in landscape mode. It appears other customers have encountered similar issues with this product, and we'll certainly have our product development team look into this and seek out solutions. Thank you again! :)

Posted one year ago by Displays2go

4 / 5
I like it enough to buy again, I guess
By Tony on June 19, 2018 Verified Purchase
Like Barry said, the included bolts are too short. I had to use a pliers to pinch the lock washer and push hard with an allen wrench so that the first thread would make contact with the threaded hole. I could only turn the bolt one half of one revolution and it was done. What's funny is the threaded posts on the top that connect the iPad holder to the rest of the stand are too long (better than being too short). Also, the hinges are weak, in my opinion. I can move the top of the case laterally about one centimeter, even when it is locked shut. Still, it is a good looking product and it has received a few compliments.
Comments (1)
Hi Tony. We thank you for your feedback. It's insight like yours that helps us to continue making improvements to our products. We have passed along your notes to our product designers. Still, we want to make sure you're 100% satisified. A customer care specialist will be reaching out to make sure you're happy with your shopping experience. Thank you for your review.

Posted 2 years ago by Displays2go

2 / 5
Needs improvement
By Dustin Billings on June 1, 2017 Verified Purchase
Item was shipped and arrived on-time. First impressions were very good. Stand is very sturdy, easy to put together, and looks very professional in portrait mode. The stand had a very large scratch on the front of it out of the box. This stand does NOT work in landscape mode. The power cables are exposed and it looks very unprofessional. Seems great in portrait mode, but if you're looking for a landscape mode stand, look at a different model. Landscape issue could be resolved easily by adjusting cable conduits and it looks like this has been resolved in other models. Would not buy again due to damaged product and lack of landscape mode.
Comments (1)
Hi Dustin, Thank you for taking the time to send us feedback regarding your order. We're always looking for ways to improve our products so customer input is so important to us. We've forwarded your message to the customer care specialists and they will be contacting you shortly to discuss. Thank you for your patience.

Posted 3 years ago by Displays2go

4 / 5
By Barry on May 12, 2017 Verified Purchase
Great product, only a few small complaints: 1) make instructions better and more detailed. 2) I could barely get the screws/lock nut/washer installed on the bottom. Make the screws either bigger/longer or use phillps head (currently allen wrench screws). My fingers hurt like holy **** trying to those things installed (tiny allen wrench + big hands = losing combination). 3) Make landscape power cord display hidden. I hate seeing cables.
Comments (1)
Thank you for your feedback, Barry! We're always looking for ways to improve our products so customer input is very important to us. If we can be of any assistance, please don't hesitate to reach out via phone, email, or chat. Thank you!

Posted 3 years ago by Displays2go

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