All Customer Reviews For JBNRCN31VC

3 / 5
Sturdy and easy to use
By Jileen Herman on March 8, 2019 Verified Purchase
Really glad to have implemented the retractable stand itself. Less to carry and ease of setup means I have more time to actually interact with people. My one great sadness is that the handles on the carry bag, which is actually the reason I looked into the product, have already ripped off, so I am back to the difficulty transporting that I had with my previous stand.
Comments (1)
Hi Jileen! Thank you so much for taking the time to write this review! We're glad that this retractable banner stand has streamlined your set-up and made it easy to display beautiful, eye-catching graphics at your booth. We're so sorry to hear that the handles on your carrying bag have already ripped, and regret that inconvenience that this has caused you. We would like the chance to rectify this for you, and a customer care specialist will reach out to you shortly to see how we can assist. Thank you for bringing this to our attention.

Posted 10 months ago by Displays2go

1 / 5
By Caitlyn H. on September 25, 2018 Verified Purchase
We ordered two of these and are not happy with them. The base is fine, but the top of the graphic needs to hook into a silver bar that then hooks into the top of the pole on the back (for the banner to stand up). The bar you are supposed to hook the top of the graphic into is VERY poorly designed. When you get one end clipped in (with a tiny plastic clip), the other end pops out because it doesn't clamp down tight enough on the graphic, and then if both ends pop out, the entire graphic coils up into the base and you have to take the base apart to get the graphic back out and start all over. I would not recommend this product, poorly designed and frustrating to use.

4 / 5
Great option for reuse and alternative materials
By Sarah H. on March 8, 2018 Verified Purchase
We print our own banner maps in-house on paper, so we needed something that could be ****** and could work with the thinner paper material. I was worried that the retractable roller might have too much tension for the paper, but it works great! Buying additional velcro for future maps is well worth not having to buy new stands each time, and being able to roll the paper into the base keeps it safe from water and crinkling.

1 / 5
Wish it was easier
By Karen Guzman on September 29, 2017 Verified Purchase
Directions aren't very clear. Three of us spent hours trying to set this up with my banners. Can't get the "bar" piece to stay on the banner. Banner won't retract into the stand. Very frustrating.
Comments (1)
Hi Karen, We apologize for your frustration and we would like to help. One of our customer care specialists will reach out promptly to assist. Thank you for your patience!

Posted 2 years ago by Displays2go

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