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All Customer Reviews For WMS02436BO


5 / 5
Much happier! Company replaced item, free shipping, extra packaging
on Verified Purchase
Displays2go saw my low review and immediately reached out to me to rectify the situation. The new unit arrived, in perfect condition. We are excited to use this!
Comments (1)
Whitney, thanks so much for following up with a great review! We're glad our team could make this right for you, and we hope you enjoy your new display! :)

Posted 5 months ago by Displays2go



1 / 5
Broke unuseable
on Verified Purchase
I should have read the reviews. There was no salvaging this and it was shattered. Company needs to change how they pack and ship this item. Very disappointed.
Comments (1)
Whitney, we are so sorry that your sign holder arrived in such poor condition. We appreciate you sharing your concern about the packaging and have passed this feedback along to our team to review for improvements. A customer care specialist will follow up with you shortly to see how we can best assist. Thank you for bringing this to our attention.

Posted 6 months ago by Displays2go



1 / 5
Ordered 3 and 2 came on cracked and broken
on Verified Purchase
We ordered three WMS02436BO AND TWO OF THE UNITS ARRIVED DAMAGED AND UNUSABLE !!! VERY POOR.... i SHOULD HAVE LISTEN ED TO THE OTHER REVIEWS THAT HAD THE SAME ISSUE
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Comments (1)
Lance, we are so sorry that your display arrived in poor condition. We would never want you to have to settle for a damaged product, and we'd like the chance to make this right for you. A customer care specialist will follow up shortly to assist. Thank you for bringing this to our attention.

Posted 7 months ago by Displays2go



4 / 5
Super Useful - When Not Broken
on Verified Purchase
We've reordered this item several times now for show suites across sales and rentals. Looks super sharp and I love the ability to switch out the poster as needed. Also holds folders and brochures with ease. However, in the past we had a bad string of luck recieving them broken but thankfully a replacement was quickly sent out free of charge. Lately when we've ordered them they've been coming in tact so I believe the packaging has improved.
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Comments (1)
We are constantly working to improve our process and have been able to do so because of feedback like this from awesome customers like you. Thank you so much for sharing this shot with us. We agree, your literature looks super sharp. Thanks for the kind words!

Posted one year ago by Displays2go



1 / 5
Received 3 of them, first two broke
on Verified Purchase
If you like delayed installs and broken acrylic, BUY this display.
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Comments (1)
Hi Michael, We're sorry you had to deal with this frustrating situation. Our customer care specialists will look into your order and reach out to rectify this. Thank you for letting us know!

Posted one year ago by Displays2go



1 / 5
Broken
on Verified Purchase
This arrived broken. Spoke with their customer service department and they will send out a new one. Will update my review once the new one gets here.
Comments (1)
We're sorry your sign arrived broken, Jaimie. Please let us know if we can be of further assistance and how you like your new product.

Posted 2 years ago by Displays2go



1 / 5
poor packing - both broke in shipping
on Verified Purchase
I order a fair amount from D2G and am generally happy. But this product, I was very disappointed in. Not the right kind of packing to support thin, fragile acrylic in box. Both arrived totally cracked and completely unusable. Even if they had arrived intact, I think they would have broken quickly after hanging as there is no support for the heavier brochure rack portion at the bottom. A cool idea, but unfortunately not a practical design. D2G replaced the broken ones with a different product without a problem as I didn't want to try this again. Good service, bad item.
Comments (1)
We are very sorry to hear that you were disappointed in your recent experience and that your order arrived damaged, Michael. We are glad that our customer care team took care of your situation, but we will have someone reach out to you shortly to make sure nothing further is needed. We hope to hear from you again.

Posted 3 years ago by Displays2go



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