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All Customer Reviews For FSRT4S20P

1 / 5
Bad Design
By San Mateo County Law Library on March 13, 2020 Verified Purchase
The stand looks great, but the 20 pockets don't remain attached. The screws are too short or don't grab the plastic enough to hold on to it. Very disappointed for the price we paid.
Comments (2)
We are very sorry to hear that you experienced some difficulties assembling your new magazine stand. We appreciate your feedback and will certainly pass this along to our product team to review for improvements. A customer care specialist will follow up shortly to see how we can rectify your experience. Thank you again for your feedback.

Posted 6 months ago by Displays2go

I would like to add that Displays2go has an amazing Customer Service, and they tried right away to help us with the problem. They will also make sure that the vendor will fix the design issue.

Posted 6 months ago by San Mateo County L.

2 / 5
Customer Service Lacking
By Kathryn Watson on August 14, 2019 Verified Purchase
I ordered this item on July 31, and as soon as I received the item, I noticed one of the end-caps on the top of the rack is damaged. I contacted Displays2Go, but it has been almost two weeks now, and I have not received a replacement cap or item, nor have I heard a word from Displays2Go about them sending me anything to fix the damaged item. All I need is a small replacement part, but I haven't received word on any kind of assistance after my attempts to get one sent to me.
Comments (1)
Kathy, we are so sorry to hear that your order arrived in such poor condition and that you have not heard back from our team. We'll have a customer care representative reach out shortly to assist. Thank you for bringing this to our attention.

Posted one year ago by Displays2go

2 / 5
Ok, but not really what I expected
By Jim F. on August 11, 2017 Verified Purchase
I ordered two. Rack comes assembled with the exception of the actual magazine holders. One came with large chips in the bases paint and would not stand up straight even when adjusted, something is bent. This could have been avoided if the rack came disassembled and was better protected in the packaging. I did file a claim and a new unit was shipped to me right away at no charge. We did not have to return the damaged rack either. The assembled components of the rack all needed the screws re-tightened, other wise the unit would wobble. The height of each magazine holder has to be adjusted with a screwdriver and can not be done without taking the clear holder off. To get everything set it took about 30 minutes. The product does not seem that great so far considering the price I paid. Base color does look like what is in the pictures online, doesn't really match or go with the rest of the rack.
Comments (1)
Hi Jim, Thanks so much for the thorough and helpful feedback and we're glad we were able to rectify the situation for you. We've also forwarded your feedback to our product development team to review. Thank you.

Posted 3 years ago by Displays2go

4 / 5
Easy to Assemble & Nice Look
By Cara Risius on November 10, 2016 Verified Purchase
This product was very easy to assemble and has a sleek design. It looks very nice.

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