Reviews For CCF2741BK

not great

By Brian T. on December 17, 2021 Verified Purchase

Low quality for the price. Difficult to assemble

Thank you for the feedback, Brian. We'll reach out to see if you need assistance with a return or exchange and appreciate your feedback. We will pass this note along to our product team to review for improvements. Thanks again for sharing your thoughts with us.

Posted 8 months ago by Displays2go

1 / 5

really?

By Thomas K. on December 16, 2021 Verified Purchase

Knew I was getting a low-end solution with this, but still unpleasantly surprised to find I paid what I paid for cardboard rectangle that's too thick for the cheap plastic frame pieces that are supposed to fit around it. FIrst and last time for this for sure. "Connecting People And Brands With The World" - so guessing Displays2go is another parasitic company in the Amazon, Uber model. Produces nothing, makes money while producing no value by being a transaction interloper. We'll see if any responsibility is taken here.

Comments (1)

We are very sorry to hear that you had this experience with this frame, Thomas. We would like the opportunity to try to make this right. Our customer care team will be in touch with you.

Posted 8 months ago by Displays2go

2 / 5

Work okay, but...

By Will on November 11, 2019 Verified Purchase

I order a few of the frames, they came eventually, but upon setting them up I found that one of the frames was missing the bracket on the back for hanging on the wall. I tried to contact via email and I was offered to have a replacement sent to me, its been over a month and still has not shown up. I tried to email again but it has fallen on deaf ears as I never got any confirmation that a replacement was sent. For what I paid for in shipping. I would hope I would get better customer service than this.

Comments (1)

Will, we're sorry to hear that you've had this experience and can appreciate your frustration. A customer care team specialist will be reaching out soon to assist. Thank you for bringing this to our attention. We hope to able to turn this around for you.

Posted 2 years ago by Displays2go

1 / 5

DO NOT BUY THESE!

By Andy on December 8, 2020 Verified Purchase

These were cheap junk, way over priced and unusable . I would return them if I knew it wasn't going to be a giant hassle.

Comments (1)

We are sad to hear that you had this experience, Andy. We appreciate your feedback and we will be sure to share it with our product team. It's feedback like this that allows us to make improvements and for that, we thank you. We would like to turn this experience around, our customer care team will reach out to you to make this right.

Posted one year ago by Displays2go

1 / 5

This is a bad product.

By Ian on September 26, 2020 Verified Purchase

First, I don't know why I needed a DIY project instead of a frame, but I guess that's what I paid for (and paid for again with shipping). Second, the instructions are poor or possibly poorly translated. The third instruction is to "Assemble all (4) four frame sides" without any indication of how to do that. Third, the plastic frame segments are too tight to get on the cardboard, let alone the cardboard, poster, and lens combined. The only way we found to get the frame segments on was to slide them from one end to the other, but that didn't work.

Comments (1)

We are so sorry to hear that this has been your experience, Ian. We understand your frustration as this is not the experience we strive for. We will be sure to share this with our product team. Its valuable feedback like this that allows us to make improvements and for that, we thank you.

Posted one year ago by Displays2go

1 / 5

Possible defective product

By Paul on January 12, 2017 Verified Purchase

The "lens", the plastic cover that fits over the poster, has some instructions on removing a film on one or both sides. The plastic cover as shipped was nearly opaque, and had no such film affixed to either side. It did have a helpful sticker telling me to "peel film", but no film existed. I would be extremely cautious picking this up if I were you.

Comments (1)

We are very sorry that you had some issues with this frame, Paul. A customer service representative will promptly reach out to you.

Posted 5 years ago by Displays2go

1 / 5

GARBAGE

By Gregory Shelton on June 28, 2021 Verified Purchase

THE PRODUCT COMES WITH DAMAGED/BENT/WRINKLED CORNERS SO YOU CAN'T SLIDE PIECES DOWN THE SIDES. SUPER CHEAP CARDBOARD THAT RIPS AND CREASES IF YOU TOUCH IT

Comments (1)

We are very sorry to hear that you are having this experience with your poster frame, Gregory. We would never want you to have to settle for a product that has been compromised. Our customer care team will reach out to make this right.

Posted one year ago by Displays2go

1 / 5

pretty useless

By Ashley K. on October 21, 2020 Verified Purchase

It's a plastic sheet, no back side and doesn't open to insert poster. The borders are incorrect sizes and don't connect. This was $40 and we had to use duct tape to hold it together. There is also no way to hang it, nothing included to hang it with.

Comments (1)

We are so terribly sorry to hear that this has been your experience, Ashley. We understand your frustration and would like the chance to make this right for you. We will have one of our customer care specialists follow up.

Posted one year ago by Displays2go