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All Customer Reviews For CCF2741BK


1 / 5
GARBAGE
on Verified Purchase
THE PRODUCT COMES WITH DAMAGED/BENT/WRINKLED CORNERS SO YOU CAN'T SLIDE PIECES DOWN THE SIDES. SUPER CHEAP CARDBOARD THAT RIPS AND CREASES IF YOU TOUCH IT
Comments (1)
We are very sorry to hear that you are having this experience with your poster frame, Gregory. We would never want you to have to settle for a product that has been compromised. Our customer care team will reach out to make this right.

Posted one month ago by Displays2go



1 / 5
DO NOT BUY THESE!
on Verified Purchase
These were cheap junk, way over priced and unusable . I would return them if I knew it wasn't going to be a giant hassle.
Comments (1)
We are sad to hear that you had this experience, Andy. We appreciate your feedback and we will be sure to share it with our product team. It's feedback like this that allows us to make improvements and for that, we thank you. We would like to turn this experience around, our customer care team will reach out to you to make this right.

Posted 8 months ago by Displays2go



1 / 5
pretty useless
on Verified Purchase
It's a plastic sheet, no back side and doesn't open to insert poster. The borders are incorrect sizes and don't connect. This was $40 and we had to use duct tape to hold it together. There is also no way to hang it, nothing included to hang it with.
Comments (1)
We are so terribly sorry to hear that this has been your experience, Ashley. We understand your frustration and would like the chance to make this right for you. We will have one of our customer care specialists follow up.

Posted 9 months ago by Displays2go



1 / 5
This is a bad product.
on Verified Purchase
First, I don't know why I needed a DIY project instead of a frame, but I guess that's what I paid for (and paid for again with shipping). Second, the instructions are poor or possibly poorly translated. The third instruction is to "Assemble all (4) four frame sides" without any indication of how to do that. Third, the plastic frame segments are too tight to get on the cardboard, let alone the cardboard, poster, and lens combined. The only way we found to get the frame segments on was to slide them from one end to the other, but that didn't work.
Comments (1)
We are so sorry to hear that this has been your experience, Ian. We understand your frustration as this is not the experience we strive for. We will be sure to share this with our product team. Its valuable feedback like this that allows us to make improvements and for that, we thank you.

Posted 10 months ago by Displays2go



2 / 5
Work okay, but...
on Verified Purchase
I order a few of the frames, they came eventually, but upon setting them up I found that one of the frames was missing the bracket on the back for hanging on the wall. I tried to contact via email and I was offered to have a replacement sent to me, its been over a month and still has not shown up. I tried to email again but it has fallen on deaf ears as I never got any confirmation that a replacement was sent. For what I paid for in shipping. I would hope I would get better customer service than this.
Comments (1)
Will, we're sorry to hear that you've had this experience and can appreciate your frustration. A customer care team specialist will be reaching out soon to assist. Thank you for bringing this to our attention. We hope to able to turn this around for you.

Posted one year ago by Displays2go



3 / 5
Decent
on Verified Purchase
Decent for What it is. I use them for my cheaper movie posters.

1 / 5
Possible defective product
on Verified Purchase
The "lens", the plastic cover that fits over the poster, has some instructions on removing a film on one or both sides. The plastic cover as shipped was nearly opaque, and had no such film affixed to either side. It did have a helpful sticker telling me to "peel film", but no film existed. I would be extremely cautious picking this up if I were you.
Comments (1)
We are very sorry that you had some issues with this frame, Paul. A customer service representative will promptly reach out to you.

Posted 4 years ago by Displays2go



5 / 5
Great Poster!
on Verified Purchase
Wonderful frame and the protective plastic does the poster more than justice!
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Comments (1)
Thanks for the feedback, Jonathan!

Posted 4 years ago by Displays2go



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