How can we help you?

Whether you’re coordinating budgets, planning ahead, or requesting volume pricing, some projects need more than a quick checkout. Our quote process makes it easy to get exactly what you need, with expert guidance at every step.

Get started with a quote

You may enter your purchase order number in the Notes field during checkout or provide it to a Customer Service Team Member when placing your order by phone. We are happy to reference your PO number on order documentation and can provide a detailed order confirmation upon request.

Learn more about purchase orders

Most items can be returned within 60 days of delivery in their original condition and packaging. Custom, oversized, or freight items may have different return terms.

We can't accept returns on:

• Custom displays and customized products, including orders with custom text, imprinting or graphics
• Digital signage content creation services
• Select digital products and those requiring installation services, as noted on product pages

Learn about returns

• Credit Card: We accept Visa, MasterCard, American Express & Discover credit cards.

• Net 30: United States customers can make payment with an existing Net 30 account. To establish a Net 30 account with Displays2Go, please call Customer Service at 1-800-572-2194 before ordering. (US only. Generally 5–7 business days for approval.)

• Check, ACH, Wire or Money Order: Please contact Customer Service at 1-800-572-2194 to place your order.

We accept tax-exempt and resale certificates for qualifying organizations and businesses.

To place tax-exempt orders online:

1. Create a Displays2Go account.
2. Email your completed tax-exempt or resale certificate to taxexempt@d2ggroup.com.
3. Include the email address associated with your account, and your Customer ID if you've ordered before.
4. Once approved, your tax-exempt status will be linked to your account and automatically applied to qualifying future orders while your certificate remains valid.

For full details and requirements, visit our tax exempt information page.

Most of our orders, both US and Canadian destinations, ship via standard Ground with a small parcel carrier such as FedEx.

We also offer the following methods for applicable products and locations:

• Expedited/Air — expedited shipping, US and Canada. See full expedited shipping details
• Truck/Freight — See full truck and freight details
• Special/Premium Service — See full special and premium service details
• Local Pickup — free pickup at our facility in Fall River, MA. See the pickup section below.

Please contact customer service at 1-800-572-2194 to discuss any special delivery needs before placing your order.

We offer free pickup at our facility in Fall River, MA. Simply choose the local pickup option at checkout for eligible items, then wait for your 'Ready for Pickup' email notification for full instructions.

Pickup at Displays2Go
81 Commerce Drive, Fall River, MA 02720
M-F, 9am-4pm EST

Learn about our local pickup process

Some items must ship via freight truck due to size, weight or fragile nature. If freight shipping is required, available freight delivery options will appear in your Shopping Cart. Read full details on freight shipping.

Some special considerations when receiving freight shipments:

• Ensure the delivery path is clear. Learn about customer responsibilities
• Inspect your shipment before signing. Learn about inspecting truck/freight shipments
• Check your loading dock or commercial location meets requirements. See dock requirements

Please inspect all package contents on arrival. If damage is found, do not return the merchandise — call customer service at 1-800-572-2194 within 5 business days of delivery.

For freight deliveries, note the nature and extent of any damage or shortage on the paperwork before the driver leaves. For concealed damage found after the box is opened, save the damaged boxes and internal packaging — we may ask you to hold the shipment for up to 5 business days so the carrier can inspect it. See guidence for inspecting your truck/freight shipment.

1. Artwork submission

   Upload your artwork the same day you place your order for the fastest turnaround. If you prefer not to submit your artwork when you place your order, we will send you a link where you can upload it.

2. Complimentary artwork review

   We check the colors, resolution and alignment of your art before printing, and send you an artwork proof. Once you approve the proof, production begins.

3. Production

   Your product is prepared and shipped following the published lead times.

If corrections are needed, you can make the changes yourself and resubmit the file, or have us make the corrections for you (a design services fee may apply).

Please note that artwork approval, production time and shipping time all affect how quickly you'll receive your product.

Enjoy worry-free printing. Every file is checked and a complimentary proof is sent for approval. Look for this badge on product pages — it means your artwork is reviewed free of charge before printing.

Most file types are compatible with our printing process, with PDFs being the preferred format.

Recommended file formats: PDF, .ai, .eps, .psd and .jpg

Product-specific artwork specifications can be found directly on each product page under View templates & guidelines.

Our graphic design experts can create graphics, logos and custom printing product designs for your brand. Simply send over any branding elements — colors, text, logos or images — and our talented team will do the rest.

This service is $45 per hour, with most projects around 1–2 hours.

Learn about our graphic design services

Receive expert guidance, tailored product recommendations, and a free custom booth layout mockup when you partner with us.

• We'll discuss your specific needs, budget, timeline and exhibit goals.
• We'll recommend the right displays for your space to make the most impact.
• Receive a free custom booth layout mockup to see how your booth displays look together.

Get a free consultation

Our technical specialists are available to answer questions, provide demos, assist with setup, and ensure your digital signage runs smoothly long after installation. For pre- and post-purchase support, we're here to help every step of the way.

• Free Quote
• Technical Questions & Support
• Product Features Explained & Demonstrated
• Learn How Digital Signage Can Grow Your Business

Contact our digital experts

We partner with Zutek to offer a full-service solution for your digital transformation. From complex video walls to large-scale outdoor signage posters, trained Zutek experts will handle every detail with precision and care.

Learn about Zutek installation services

We've partnered with leading content management providers to take your Displays2Go digital signage to the next level. Schedule, manage and refresh content across multiple screens.

Learn about our CMS partners

All D2G digital products come with a 1- or 2-year manufacturer warranty.

We also offer extended warranties on select furniture and digital products via Mulberry. This protection runs concurrently with any manufacturer's warranty, so you can protect your investment.

Partnering with Mulberry, we offer two types of protection plans on eligible products: Consumer Electronics and Indoor Furniture. Each plan provides coverage tailored to the product type, including protection against accidental damage and certain mechanical, electrical, or component failures.

Add Mulberry to your cart when purchasing an eligible product, or ask one of our contact center agents when checking out by phone or chat.

Each Mulberry plan is tied to the product it was bought with. To cancel a plan and get a refund after a return or exchange, call us at 1-844-977-3212.

See the full Mulberry contract terms

*Valid in US only, not available in Canada.