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All Customer Reviews For FRCTWLBK

2 / 5
Shipping was a nightmare
By Timmy on June 7, 2019 Verified Purchase
On the day my order was suppose to be delivered I only got one pallet instead of the two. The carrier New Penn apparently misplace the other pallet. I ended with a giant piece of glass and wasted my day waiting for the delivery guy. I called and finally Display2go was able to contact the carrier to know that part of my order was lost during transit. They promise to refund me for shipping and ship me a whole new order this week. They should use a carrier that is more trustworthy. I hope this new shipment won't cause any issue or else I will request for a refund.
Comments (1)
Timmy, we sincerely apologize for your poor experience with the shipping company. We completely understand your frustration as this is not the experience we strive to deliver, nor is it reflective of who we are as a company. Our team is actively working on a solution for you, and we will do our best to rectify the situation. Thank you for bringing this to our attention.

Posted one year ago by Displays2go

1 / 5
miss item fraud people displays2go
By manpreet singh on April 30, 2019 Verified Purchase
i order 48 glass display case i only get back big glass and base no left glass no right glass no lock no toll i need my money back i never buy again see pic what i get
Comments (1)
Hi Manpreet! We're so sorry for the inconvenience this has caused. Some of our products have components that are packaged to be sold separately with a variety of SKUs in order to reduce costs for our customers, and therefore may not always ship together. We would like the chance to make this right for you, and we'll have our customer care team follow up shortly to assist. Thank you for bringing this to our attention.

Posted one year ago by Displays2go

3 / 5
Looks beautiful but the setup was ugly
By Maria on October 25, 2017 Verified Purchase
The delivery was a nightmare! The item was delivered to the school's football field instead of the library and the hardware was missing! It took almost a full week to get all of the packages delivered to the right place after the first package was delivered. After finally getting all of the pieces delivered and sent to the right place, the building could begin! The two pages of instructions were incredibly vague and not very helpful, even with the pictures below. The lettered pictures weren't referenced in the instructions, and a lot was left to guess how to assemble. It's a good thing I'm proficient at assembling IKEA furniture because these instructions were so much worse! Now that the display case is built, it looks fantastic!!

3 / 5
So far so good
By Artisans Gallery on June 14, 2017 Verified Purchase
While the cabinet looks nice, I'm not so sure its up to the task its meant to perform. The shelves are too long to survive without more support. We will be having something made in order to provide more proper support. We own an art gallery and even just one medium sized glass bowl caused the center of the shelf to bow under the pressure. The design of the piece needed more consideration.

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