All Customer Reviews For UKBFLCMBBLK


2 / 5
Key drop box with sign holder
on Verified Purchase
Oh my, what a disappointment! I ordered 2 and received the stands and then the boxes. However, no instructions as how to mount the boxes onto the stands. It appeared as though I received parts for two different types of units. There was no way for the drop boxes to fit with the "frames" I received. Finally we took the "frames" apart and "jury rigged" the boxes onto half of the "frames" by putting the frame part upside down. It looks goofy. I had emailed the company asking for help but received no reply. I'm very disappointed as some time ago I had ordered an outdoor sign and it was wonderful so I had hopes that the company would be more responsive.
Comments (1)
We are very sorry to hear that you had this experience with your order, Char. We understand your frustration as this is not the experience we strive for. We will be sure to sure this feedback with our team for improvement. We apologize for the delay in our response time. Our customer care team will be in touch with you to get this resolved,

Posted 5 months ago by Displays2go



2 / 5
Very Cheaply Made
on Verified Purchase
The product looks sharp and contemporary. If it wasn't for the look I would give it a 1 star. The product is very lite and seems like it could easily be knocked over. There's a lip on the inside that's supposed to keep the donations safe on the inside but you can get checks or dollar bills to go inside because of the lip. I wouldn't recommend this product to anyone.
Comments (1)
We are so sorry to hear that you had this experience, Brian. We appreciate your feedback and we will be sure to pass this along to our product team for review. It's valuable feedback like this that allows us to make improvments and for that, we thank you. Our customer care team will reach out to make this right.

Posted one year ago by Displays2go



5 / 5
Dropbox
on Verified Purchase
Customer service excellent 5 star rating.
Comments (1)
Hiawatha, thank you so much for your excellent review! We're glad that you had a great experience with us, and we hope you enjoy your new key drop box :)

Posted 2 years ago by Displays2go



4 / 5
Facilities
on Verified Purchase
The product is pretty good, sturdy stand and aesthetically pleasing design which is displayed at our front lobby
Comments (1)
Thanks for the great review, Zachary! We're glad that this drop box is working great in your lobby. Please let us know if there's anything you feel we could improve - we always appreciate our customers' feedback.

Posted 2 years ago by Displays2go



2 / 5
Arrived Chipped
on Verified Purchase
Loved the product, so much so that when the one we had suffered an accident, I ordered another one. Only thing is... arrived with a chip on the top. Not exactly what I had in mind when purchasing a new one and less so when it costs $150 bucks. So now I have a key drop box with a defect.
Comments (1)
Hi Andres, We're so sorry to hear that your product arrived damaged! One of our customer care specialists will be reaching out to you promptly to assist. Thank you for your patience!

Posted 4 years ago by Displays2go



5 / 5
General Manager
on Verified Purchase
Great product. Unit is sturdy, easy to put together, and delivery was quick. The unit looks professional and will work fantastically for us to collect our guests' hotel keys to help us reduce unnecessary contact.
Comments (1)
Thank you for leaving us a great review, Traci. We are glad to hear that you had a great experience shopping with us. We are happy to know that our key dropbox will work perfectly for reducing contact as your guests leave their keys. We appreciate your business and we hope you will continue to choose Displays2go for your business needs.

Posted one year ago by Displays2go



1 / 5
Poor Design and quality
on Verified Purchase
The product has a horrible design. It is very difficult to place paper in the top slot because the lock blocks the opening and internal plastic is very brittle. It broke when it was touched. The unit looks OK.

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