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All Customer Reviews For IPDLMCSV360


1 / 5
Not as described
on Verified Purchase
My product came with no instructions -- just the product in a box. (Interestingly, I see now that they said they would consider the feedback to include instructions in the box in response to a review 3 years ago....strange that this change has not been implemented.) I called customer service and the person I spoke to was very kind and emailed the instructions to me. Unfortunately, either the instructions are just insufficient, or this product does not do what it was shown to do in the video. It does not stay steady at all, does not lock into place, and it cannot be adjusted the way I expected. I am so sad and disappointed, as the video made it seem like it would be the perfect solution to my needs. None of the adjustments actually adjust and stay put -- the hinges are all either incapable to locking into position, or they are immovable to begin with. Just....everything works poorly. I'm trying to return it, but I still haven't gotten the email to reset my password. Disappointed.
Comments (1)
We are so sorry to hear that you had such a difficult experience, Arden. We understand your frustration as this is not the shopping experience we strive for. We will be sure to share this information with our product team. It's valuable feedback like this that allows us to make improvements and for that, we thank you. We would like the chance to rectify this issue and are confident we can do so. Our customer care team will reach out to make this right.

Posted one month ago by Displays2go



4 / 5
Excellent workaround to create a document camera
on Verified Purchase
Like many instructors, our faculty is making last-minute adjustments to improve their online teaching. We did not have enough document cameras for everybody, and most are backordered for weeks or even months, but we did have a trove of outdated iPads. These stands were in stock and arrived in just a few days. Using these stands and the outdated iPads, we've been able to create excellent document cameras. I wish they were just a little bit sturdier - when touch pressure is applied to the iPad screen, the arm will sometimes collapse a bit from the weight. This may be due to the slightly heavier older iPads.
Comments (1)
We appreciate your feedback, Ann. We are glad to hear that our iPad holders are working for your needs. We will be sure to keep your insights in mind as we work to improve our product selection. Thank you for leaving us a review.

Posted 2 months ago by Displays2go



5 / 5
Great Pruduct
on Verified Purchase
I order the items at the last minute but the shipping was very fast and I'm very happy with the purchase. looking to order more products from soon.

4 / 5
Director of Ops
on Verified Purchase
It was a very good product Comes this a piece in the box No directions Still don't know what it is for
Comments (1)
Hi James! Thank you for your feedback. We're always looking for ways to improve our products so we appreciate customer input! While we have instructions on the product page, I will pass the suggestion along to have instructions in the box. Thank you!

Posted 3 years ago by Displays2go



4 / 5
Using in shop
on Verified Purchase
The items seem sturdy enough but we just installed them over the weekend. They were installed in a shop setting so not sure how they will hold up. We purchased 20 of them, and installed 17 of those (ordered extras in case one arrived broken, or if we broke it during installation). It would have been nice if they came with installation instructions, that was a little frustrating. But once we figured it out, it went pretty smooth.
Comments (1)
Thank you for the feedback, Tamara. For future reference, if you ever have any issues with assembly again, our customer care representative are always happy to assist you. They are available via phone, email, or live chat.

Posted 3 years ago by Displays2go



5 / 5
Teacher of Mathematics
on Verified Purchase
I love this product it will enable me to provide more tailored ways to teach concepts and convenient for me.

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