All Customer Reviews For RDRUM1620


1 / 5
Poor Quality
on Verified Purchase
I brought this for our casino customer and it was barely holding together when I gave it do them. We gave it to them and it finally broke after the 60 day warranty. I would not recommend buying this product.
Comments (1)
We are so sorry to hear that you had this experience, Tamika. Our customer care team will reach out to assist you with this issue.

Posted 7 months ago by Displays2go



4 / 5
on Verified Purchase
Comments (1)
Thank you for the 4-star rating, Linda!

Posted 8 months ago by Displays2go



5 / 5
Just what I wanted
on Verified Purchase
Pretty sturdy material.
Comments (1)
Thank you for the 5-star review and taking the time to leave us a great review, Kenya!

Posted one year ago by Displays2go



5 / 5
on Verified Purchase
Comments (1)
Thanks for the 5-star rating, Trever!

Posted one year ago by Displays2go



5 / 5
Just what we needed
on Verified Purchase
Solved all the problems we were having with our old tumblers. Better size, tickets don’t get caught in the wires, tickets get well mixed, no sharp edges, you don’t have to open the door to insert tickets, nice looking. Received it in less than a week.
Comments (1)
We're so glad you love this raffle drum, John! Thanks for the great review.

Posted one year ago by Displays2go



1 / 5
emberassed
on Verified Purchase
I bought this for our local gambling club and it's embarrassing to use in front of a group of people or worse yet the club members that actually know how much we paid for it. We've used it on about 6 different occasions and have had pins come out of the door hinges, nuts come off and the legs are overly wobbly. I recommend looking elsewhere before you make the same mistake I did.
Comments (1)
We are very sorry to hear that you had this experience with your raffle drum, Brent. We would like the opportunity to try to make this right. Our customer care team will be in touch with you.

Posted one year ago by Displays2go



3 / 5
Needs some handy improvements....
on Verified Purchase
Its OK. I voided the warranty and modified it....the base is not stable...had to bolt it to a board. Plastic on plastic for the rotating surfaces, had to be teflon sprayed just could be designed better...but after my personal upgrades
Comments (1)
We're sorry that you were not completely satisfied with your order and you had to modify it, DC. If ever you feel that you would like to replace or return a future order feel free to contact our customer care team and they will be happy to assist you in finding one that better suits your needs.

Posted 6 years ago by Displays2go



5 / 5
JS Shows Limited
on Verified Purchase
We use this for our raffle at our shows. Very well built and professional looking. We've received a lot of compliments on this and I was also pleased with how fast I received it after the order was placed. I would give not only the drum but the fast service a 5 star rating. Very happy with both.

4 / 5
Crystal clear, impressive
on Verified Purchase
Workshop Series raffle drum is crystal clear and impressive. It was reasonably easy to put together, two people makes it go faster in holding the drum and working on the base at the same time. Assembly diagram could use a tweak or two for clarity, but if you sit down with it before you get started, you'll figure it out.
Comments (1)
Thanks for the great review, Marshall! We're so happy to hear that you were impressed by this pristine acrylic raffle drum. We will pass your note about the assembly diagram along to our product team for review. It's thoughtful reviews like this that help us to continuously improve on our process and products and for that, we thank you.

Posted 5 years ago by Displays2go



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