All Customer Reviews For TLHAC8511

2 / 5
Shipment was shipped to wrong address after significant delay
By Acrylic Sign on April 21, 2023 Verified Purchase
Shipment was shipped to wrong address after significant delay and still charged me for 2 day freight. Then I had to pay to overnight the product to another destination. Lost over $1000 in freight.
Comments (1)
We are so sorry to hear that you had this experience, Katie. Our customer care team will reach out to assist you with this issue.

Posted 5 months ago by Displays2go

5 / 5
By Dennis S. on June 16, 2022 Verified Purchase
Comments (1)
Thanks for the 5-star rating, Dennis!

Posted one year ago by Displays2go

4 / 5
Only two issues - Otherwise great product
By Richard G. on October 15, 2021 Verified Purchase
1) The instructions weren't accurate for this product. 2) 1 of the 4 holes, drilled for the two-way screws, wasn't drilled all the way through. It would've been more work to send it back than to complete the hole myself. Thankfully, we had a working drill at the office, as the sign was needed for the next business day.

3 / 5
Nice design and weight but defective screws
By Christopher Omachi on December 10, 2018 Verified Purchase
I love the look of this stand and it has a really nice weight to it. It feels substantial and stylish but has one major flaw: the screws that attach the base to the top part do not all fit correctly. There are three screws that should screw into three threaded holes in the base. You can only fit two of them and then the third doesn't align correctly. I ordered two of these stands and this was the case for both. Having two of the screws in, fortunately, kept the stand secure enough to use but would have preferred if all three screws worked.
Comments (1)
Christopher, thank you for taking the time to write this great review and to leave your feedback regarding the assembly of the stand. We strive to provide high-quality products that are easy-to-use and assemble, and we regret that the hardware failed to line up properly. While two screws may be good enough to keep the stand secure, we would never want you to settle for a product that is unable to be fully assembled. Our customer care team will reach out to you shortly to see if we can provide a solution. Thank you for bringing this to our attention.

Posted 4 years ago by Displays2go

5 / 5
Great product!
By Patrick Weldon on February 5, 2018 Verified Purchase
So please with the quality of this item. It will look great in our elevator lobby of Class A law firm office space. Very sturdy, well-built.
Comments (1)
We're so glad these worked so well for you, Patrick! Thanks so much for shopping with us.

Posted 5 years ago by Displays2go

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